Shipping policy

Prism Curate Shipping Policy

Prism Curate currently ships to the United Kingdom only.

We aim to process and deliver orders within the estimated times below. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control.

Shipping Details

Region	Shipping Cost	Order Cut-off	Processing Time	Transit Time	Estimated Delivery	Tracking	Carriers
United Kingdom	Free	5:00 PM, UK time	1–2 business days	6–8 business days	7–10 business days	Available	Royal Mail, DPD, Evri

Orders placed after the 5:00 PM cut-off will normally be processed on the next business day.

Business days do not normally include weekends or applicable public holidays.

Shipping Costs

Shipping to the United Kingdom is free, with no minimum order requirement.

Order Processing

Orders are normally processed within 1–2 business days.

The estimated transit time after dispatch is 6–8 business days.

The overall estimated delivery time is therefore 7–10 business days under normal circumstances.

Tracking

Once your order has been dispatched, we will normally send a shipping notification containing tracking information where tracking is available.

You can use the tracking information provided to follow your delivery.

Delivery Delays and Lost Packages

Delivery dates may be affected by carrier delays, weather, public holidays, customs or other circumstances outside our reasonable control.

If your package appears to be delayed, lost, or delivered incorrectly, please contact our customer-support team at nova@prismcurate.com so that we can assist.

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Questions?

Visit our FAQs page or contact our customer support team.

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Contact Information

Store Name:	Prism Curate
Business Address:	Dagsbergsvägen 130, Norrköping Östergötland 60351, Sweden
Email:	nova@prismcurate.com
Phone:	+46 70 489 42 72
Customer Service Hours:	Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Response time:	We do our best to reply within 1–2 business days.