Shipping policy
Prism Curate Shipping Policy
At Prism Curate, we are committed to providing an exceptional shopping experience. We offer free shipping on all orders to the United Kingdom.
Shipping Locations & Delivery Times
| Region | Shipping Cost | Order Cut-off Time | Handling Time | Transit Time | Estimated Delivery | Carriers |
|---|---|---|---|---|---|---|
| United Kingdom | Free | 5:00 PM (GMT) | 1–2 business days | 6–8 business days | 7–10 business days | Royal Mail, DPD, Evri |
Note: Orders placed after the cut-off time will be processed the next business day, which may add an extra day to the delivery estimate.
Shipping Costs
All orders within the United Kingdom qualify for free shipping, with no minimum order requirement.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Order Tracking page.
Questions?
Visit our FAQs page or contact our customer support team.
Contact Information
| Store Name: | Prism Curate |
| Address: | Unit 4, 123 King Street, Manchester, M2 4NG, United Kingdom |
| Email: | nova@prismcurate.com |
| Phone: | — |
| Customer Service Hours: | Monday to Friday: 9:00 AM – 5:00 PM (GMT) |
| Response time: | We do our best to reply within 1–2 business days. |