Shipping policy

Prism Curate Shipping Policy

At Prism Curate, we are committed to providing an exceptional shopping experience. We offer free shipping on all orders to the United Kingdom.


Shipping Locations & Delivery Times

Region Shipping Cost Order Cut-off Time Handling Time Transit Time Estimated Delivery Carriers
United Kingdom Free 5:00 PM (GMT) 1–2 business days 6–8 business days 7–10 business days Royal Mail, DPD, Evri

Note: Orders placed after the cut-off time will be processed the next business day, which may add an extra day to the delivery estimate.


Shipping Costs

All orders within the United Kingdom qualify for free shipping, with no minimum order requirement.


Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.


Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Order Tracking page.


Questions?

Visit our FAQs page or contact our customer support team.


Contact Information

Store Name: Prism Curate
Address: Unit 4, 123 King Street, Manchester, M2 4NG, United Kingdom
Email: nova@prismcurate.com
Phone:
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Response time: We do our best to reply within 1–2 business days.