Terms of service
OVERVIEW
1. Terms of Service
Overview
This website is operated under the trading name Prism Curate by Shukri Khouri, an individual business owner registered as an enskild näringsidkare.
Throughout the site, the terms "we," "us," and "our" refer to Shukri Khouri trading as Prism Curate.
By visiting our website or purchasing products from us, you agree to these Terms of Service and the policies referenced on our website. These Terms apply to all visitors, customers, and other users of the website.
Please read these Terms carefully before using the website. If you do not agree with them, you should not use the website or place an order.
Our store is hosted on a hosted e-commerce platform that provides the technology used to operate our online store.
1. Online Store Terms
You must be at least the age of majority in your country of residence to enter into a purchase agreement with us. If you allow a minor to use the website, you are responsible for their use of the website.
You may not use our products or website for unlawful or unauthorized purposes or in a way that violates applicable laws.
You must not transmit viruses, malware, or other harmful code or interfere with the security or operation of the website.
2. General Conditions
We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including suspected fraud, unauthorized activity, pricing or product errors, or other circumstances permitted by applicable law.
You may not reproduce, copy, sell, resell, or exploit any part of our website, products, content, or services without our written permission.
3. Website Information
We aim to keep information on our website accurate and current. However, information may occasionally contain errors, omissions, or outdated information.
We may correct errors or update information when necessary. Product information, availability, and prices may change without notice.
4. Prices and Availability
Product prices are displayed on the website and may change from time to time.
We may discontinue products or limit quantities where reasonably necessary.
If an obvious pricing, description, or availability error affects an order, we may contact you before completing the order or cancel the affected order and provide an appropriate refund where applicable.
5. Products
We make reasonable efforts to display products, colours, images, and descriptions accurately. However, the appearance of colours may vary between devices.
Products are subject to availability.
Our products are covered by the applicable return and refund terms described in our Refund Policy. Nothing in these Terms removes any non-waivable rights you may have under applicable law.
6. Orders and Account Information
We may decline or cancel an order where there is a legitimate reason to do so.
You are responsible for providing accurate billing, shipping, contact, and account information.
If you need to cancel an order, please contact us as soon as possible. Our cancellation and return rules are described in our Refund Policy.
7. Third-Party Services
Our website may use third-party services that help us operate our store, process payments, provide shipping services, provide customer support, or perform other necessary functions.
Third-party services may have their own terms and privacy policies.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, availability, privacy practices, or security of websites that we do not operate.
9. Customer Feedback
If you voluntarily submit feedback, reviews, suggestions, or other content to us, you grant us permission to use that content for operating and promoting our business where permitted by law.
You remain responsible for ensuring that content you submit does not violate another person's rights or applicable law.
10. Personal Information
Personal information submitted through our website is handled in accordance with our Privacy Policy.
11. Errors and Omissions
We may correct typographical errors, inaccurate information, product information, pricing errors, shipping information, or availability information when discovered.
If an error materially affects an order, we may contact you and provide an appropriate resolution, including cancellation and refund where applicable.
12. Prohibited Uses
You may not use our website:
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For unlawful purposes.
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To commit fraud or misrepresent your identity.
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To interfere with the operation or security of the website.
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To transmit malicious software.
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To collect personal information from other users without authorization.
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To infringe intellectual-property or other rights.
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To harass, threaten, abuse, or discriminate against others.
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To bypass or interfere with security features.
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To use automated methods to access or scrape the website where prohibited.
13. Disclaimers and Liability
We aim to provide a reliable website and accurate product information, but we cannot guarantee that the website will always be uninterrupted or error-free.
To the extent permitted by applicable law, we are not responsible for losses that result from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or any non-waivable consumer rights.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of the website or your violation of these Terms or another person's rights.
15. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
16. Termination
We may restrict or terminate access to our website where reasonably necessary, including where a user seriously violates these Terms or uses the website unlawfully.
Rights and obligations that arose before termination may continue to apply.
17. Entire Agreement
These Terms, together with the policies referenced on our website, describe the main terms governing your use of our website and purchases from us.
18. Applicable Law
These Terms are subject to applicable law. Nothing in these Terms is intended to deprive customers of mandatory consumer protections or other non-waivable rights available under the laws applicable to their purchase.
19. Changes to These Terms
We may update these Terms from time to time by publishing an updated version on our website.
Changes will apply from the time they are published unless applicable law requires otherwise.
SECTION 20 - CONTACT INFORMATION
Store Name: Prism Curate
Business Address: Dagsbergsvägen 130, Norrköping Östergötland 60351, Sweden
Email: nova@prismcurate.com
Phone: +46 70 489 42 72
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT+00:00 Greenwich Mean Time)
We do our best to reply to your email within 1–2 business days.